IF YOU ARE ARRIVING AT THE TAMPA AIRPORT
We try to call customers before a scheduled pick-up at the airport so you know the assigned drivers phone number when you land in Tampa. If not call 813-321-5222 and we will give your drivers phone number.
The driver will confirm flight number, est. Time of arrival, destination address, and any other job specific details required i.e. special instructions etc.
Driver will give you their cell phone number to make contact once you have arrived at the Tampa Airport. All arriving flights are monitored prior to arrival, however we can only rely on the information provided by the airlines and the Tampa Airport.
If you flight is delayed or early please call us or your driver immediately upon landing if unable to contact your driver please call our 24 hour dispatching phone number, 813-321-5222 immediately so we can assist you. Sometimes due to late flights or early arrivals drivers may be re-routed to other reservations if this happen be assured we have reassign you to another one of our fine safe clean drivers to meet you at the airport.
We park in the short term parking garage just upstairs from the baggage claim usually on the TOP FLOOR (9th floor) by the elevator doors so we may enter the airport to assist you if needed.
Customers will meet the driver at the designated baggage area for their flight or by the elevator doors in the short-term parking area. Our drivers park in the parking garage on the 9th floor the vehicle will be parked as close to the door as possible. We then contact you by cell phone if you have one and ask if you need us to meet you in the baggage area or park by the elevators on the 9th floor and wait for you
It is recommended that the passenger locate or contact the driver while awaiting baggage. This is done by cell phone.
If you have no luggage let us know and skip going to baggage the driver will park by the elevator door near your arrival gate so your exit from the airport will be smoother & quicker.
It is our belief that gratuity should be left to the discretion of the customer and if you feel you didn't receive good services please call us at 813-321-5222 to let us know about it so we may correct the problem however to maintain pricing minimums consistent with the Tampa Public Transportation Commission, as well as to provide specialized services, internet reservations, low flat rates for airport pick-ups, flight tracking , meet & greet airport service a 15%-20% gratuity should be added to the bill for all trips from the Tampa Airport but is not required.
PLEASE CALL US WITH ANY PROBLEMS 813-321-5222
Thank You |
